Why Every Restaurant Needs a Food Delivery App Company in 2024?

The online food delivery business is growing tremendously.

It is expected to reach a level of US $43.78 Billion in 2024 and is expected to reach US $92.5 Billion by the end of year 2029. The real boom of this market came during the COVID 19 pandemic, when many individuals started purchasing stuff by placing online orders. 

In a world where mobile technology is as essential as carrying a wallet or handbag, developing a food delivery app has become a crucial aspect of restaurant businesses. Whether you’re in Dubai or elsewhere, having a dedicated food delivery app for Android or iOS can boost customer satisfaction and provide a competitive advantage in today’s market.

In this article, we’ll explore why every restaurant must have a mobile app, the role of the best food delivery app development company, and how it enhances customer engagement

So without further ado, let’s read everything about it. 

Is The Online Food Delivery Market Actually That Big? 

In 2024, the global food delivery app market continues to grow significantly, driven by evolving consumer preferences, increased convenience, and the rise of mobile device usage. 

The market’s value is expected to exceed $300 billion worldwide. 

Key drivers include the growing popularity of third-party platforms like DoorDash, Uber Eats, and Grubhub, especially in North America. Meanwhile, the food delivery apps in the UAE and food delivery app development companies in regions like Dubai are also experiencing rapid expansion.

• In 2024, the online food delivery business in India alone generated US $43.78 billion in sales.
• The market received a 16.14% annual growth rate (CAGR 2024-2029).
• It is expected the market will grow to a value of US $92.5 billion by the end of 2029.

Reasons Why Restaurant Business Requires a Food Delivery Mobile App

When it comes to restaurant businesses, we believe every restaurant should own a mobile app to perform food delivery. Here are a few good logical reasons why one must invest in a mobile app solution. 

Surge in Delivery Demands During the COVID 19 

With the rise of the COVID 19 across the globe back in 2019, we saw a tremendous shift in many of the world’s essential services. The National Restaurant Association reported that 83% of adults surveyed indicated that they ordered food delivery or takeout during the pandemic, showing a clear shift in consumer behavior. Businesses such as Pizza Hut and others offered 30-minute delivery services, which were effectively managed by on-demand food delivery apps for Android and iOS.

Despite the pandemic, people continued to order abundantly through these apps, and the trend took off. Today, the app market is well-equipped to deliver fresh, quality food without compromise. A survey conducted by McKinsey in 2021 revealed that 75% of consumers have tried a new delivery service since the onset of COVID-19. With social distancing, self-quarantine, and indoor living to curb the virus’s spread, there has been a notable increase in the demand for food delivery startups. 

A Promising Future for the Food Delivery Services

As we move into 2024, the landscape of food delivery has evolved significantly. 

In fact, people are now willing to pay more in order to purchase the food simply from the comfort of their homes. As far as the market evolution is concerned, the food and beverage industry is projected to experience a steady growth in the year 2024 with a CAGR expected to reach around 5% to 6%. 

With the increasing demand for premium and healthier food options available, and with the rise of innovation in the food production sector, it’s no secret how digital advancements are shifting the focus for a more sustainable process enabling companies to increase their efficiency & meet expectations. 

In fact, a survey by Deloitte found that around 60% of consumers are willing to pay more for delivery services that offer healthier and premium food options.

Currently, the food delivery app industry is a well established one. 

It’s increasing at an annual pace, and with its explosive expansion, it’s set to rise and become $365 billion by 2025, alone. Are you in the restaurant business and looking for a more sustained growth? 

There’s definitely a promising future for the food delivery service. 

Mobile Apps Make Transactions Easy for Buyers & Sellers 

With the rise of technology and more investments flowing in, the online meal delivery sector has taken its charge. A food delivery app offers both buyers and sellers a single platform to engage in commerce. 

According to a survey by QSR Magazine, 80% of consumers stated that the convenience of mobile ordering is a primary reason they choose to use food delivery apps.

For buyers, the app gives them the ability to instantly access a list of restaurants (if it’s a multi-channel food delivery app) or a single restaurant based food with a specific menu. 

Buyers can easily explore a list of food items and select the ones they want to purchase. Once they have a choice and they have picked what they want to order, they simply proceed to the checkout. 

Research from the National Restaurant Association suggests that restaurants using mobile apps for delivery can see a 20-30% increase in sales. 

Sellers, on the other hand, benefit from streamlined inventory management. Sellers can optimize their restaurants to deliver a better shopping experience for buyers by integrating multiple payment options; yet at the same time, they can perform target marketing through personalized recommendations & push notifications. In this fast-paced digital world, mobile apps enhance the overall shopping experience. 

This leads to a more user-friendly and efficient environment for all parties involved. 

Easy Online Ordering & Faster Delivery Process 

There are plenty of times when people simply ignore restaurants’ personal delivery systems and choose food delivery apps, just because they respond more quickly and responsibly. 

However, with a well designed food delivery app service, there are plenty of important features that can be introduced within the app which can eventually speed up the process. 

For instance, an app with predictive intelligence allows clients to order from the nearby branch of a restaurant. Similarly, real-time tracking gives the person a chance to observe where the rider is located & with an integrated GPS, tracking deliveries from pickup to destination becomes a whole lot easier. 

According to a report by Oracle, 75% of consumers express a preference for order tracking features, which they believe enhance their overall dining experience.

An app is definitely essential; especially if you’re looking for a fast & convenient ordering and delivery system, thanks to all of these interesting features. 

Sending Tempting Message to Customers 

A great way to inform buyers and sellers is to send out tempting messages to customers. 

There are plenty of ways you can best engage customers; and one of them is by sending tempting messages for finding out new offers, seeking discounts, and other related promotions. 

This way, sellers ensure that people keep coming back and you get increased sales. 

Such messages always keep things spiced up and give you plenty of opportunities to notify customers so they can make better informed decisions. 

Some of the ways how we can drive more engagement & actions include: 

• Exclusive Offers: Highlight limited-time discounts or early access to sales, creating urgency.
• Personalization: Use customer names and recommend products based on their previous purchases or browsing behavior.
• Clear Call-to-Action: Ensure the message includes a direct and enticing call to action, such as “Shop Now” or “Claim Your Discount.”
• Visual Appeal: Include eye-catching visuals, like product images or GIFs, to make the message more engaging.
• FOMO (Fear of Missing Out): Emphasize scarcity by stating how many products are left or how much time remains on an offer.

Boosting Customer Retention

If you want to achieve exceptional results, an on-demand food delivery business requires customizability in mobile application. Research shows that loyal customers are worth up to 10 times as much as their first purchase, underscoring the importance of customer retention strategies. As someone who operates in the food delivery market, it’s important to retain your customers in the long run. 

The only way you can achieve it is by ensuring your customers feel satisfied. A survey by Zendesk found that 87% of customers believe that brands should put more effort into providing better customer service. To achieve customer satisfaction, businesses invest a great deal in sending out promotions and improving services. They take steps such as integrating live chat support, giving customers a chance to connect directly with the delivery person and even introducing special seasonal discounts. 

They go above the call of duty to develop a food delivery app that includes all the necessary features. They do it all, in the wake of making their food delivery app a revenue generating engine. 

Instant customer support, live tracking and category wise browsing are just some of the ways businesses create an app that’s not just high in demand but also retains customers for the long-term. 

Food Delivery App Cuts Down on Operation Costs 

For any food delivery app to turn out to be successful, it’s highly important that a food delivery firm must manage their operations in a thorough way. This can be best achieved if they know how to cut down on operation costs; yet, at the same time, they also want to ensure their income gets increased as well. 

This predicament can be best solved when a restaurant business gets a food delivery app for its own. The best way is to invest in a custom app development company who can develop the perfect app solution. 

You can invest in creating an app with a user-friendly interface with an engaging UI/UX design. 

Here’s how Branex can make your food delivery app worth the investment: 

• We ensure every food delivery app includes a real-time tracking system. 
• It allows customers to gain access to real-time order progress information. 
• We ensure the app has automated order management enabled for delivery persons. 
• It introduces automated payment processing for delivery processed without cash.
• For quick analysis, we introduce powerful analytics dashboards & reports. 

Why Should Restaurant Owners Invest in a Food Delivery App?

Effective online order management, a more secure inventory management and real-time delivery tracking are just a few reasons why one must invest in a food delivery app for their particular restaurant. 

Here are all the reasons why your restaurant requires food app delivery integration. 

It Brings More Customers – A good food delivery app ensures that your customers keep coming back to shop online through your app service, increasing the chance for your restaurant to reach more people. 

Customer Convenience – It adds more convenience for people who usually prefer to order from their smartphones. With just a few taps on your mobile phone, you can order just about everything. 

Easy Payment – Another interesting benefit for payment options is to order stuff without experiencing any complications; especially when it comes to performing payments using a preferred mode. 

Increased Operational Efficiency – Having a food delivery app further ensures your order management is more streamlined, precise and less prone to errors especially during order processing. 

Better Productivity – Moreover, automated protocol eventually frees up staff time to perform important tasks. In this way, they are more agile in dealing with their routine tasks. 

Boost Sales –  When your customers are using a food delivery app, it motivates consumers to select a few extra items in combination meals. This results in an increase of boosting sales volume overall. 

Data Driven Insights – Restaurants often use analytic tools to collect valuable information. It increases information regarding customer behavior and helps restaurant owners to optimize preference. 

How Branex Helps Restaurant Brands with Delivery App Integration? 

Branex offers a complete app integration solution, introducing an all-inclusive remedy for handling any restaurant’s day-to-day activity. It aims to provide a well-rounded experience for customers bringing forward the absolute best possible customer satisfaction.  

If you’re planning to invest in a mobile app, here’s how Branex offers you the best digital experience especially when it comes to food delivery apps. 

Real-Time Order Tracking

As the best food delivery app development company, Branex offers real-time tracking to elevate your customer experience. Imagine owning a popular shawarma spot in Dubai. By integrating Branex’s system, customers can track their shawarma being prepared, baked, and out for delivery. 

Plus, syncing it with your inventory ensures that low-stock items like hummus and sauces are updated in real-time, avoiding stock outs. This feature is perfect for streamlining your operations during peak times, making your app the best food delivery app in Dubai.

Better Customer Communication

Branex helps bridge the gap between your restaurant and customers through seamless communication. For example, imagine you run a seafood restaurant in Abu Dhabi. A customer orders a lobster dish but wants to request a different sauce. 

With Branex’s food delivery apps in the UAE, they can use in-app chat to communicate instantly, and automatic updates keep them informed when their order is cooking or out for delivery. This boosts customer satisfaction and can even lead to repeat business. Whether you’re developing a food delivery app for Android or iOS, Branex is your go-to food delivery app development company.

Reducing Human Errors

Reduce human errors with Branex’s integrated platform, perfect for any food delivery app in Dubai. Let’s say you’re running a busy pizza joint in Sharjah. With Branex’s system, all custom pizza orders (toppings, crust, etc.) are clearly displayed for your kitchen staff, eliminating miscommunication. By minimizing errors, you not only speed up the process but also improve the overall customer experience. That’s the kind of reliability you get from working with the best food delivery app development company.

Optimized Kitchen Display System (KDS)

Branex’s KDS integration ensures your kitchen runs smoothly. Consider an upscale sushi restaurant in Dubai Marina on a busy Friday night. Instead of juggling phone calls or manually confirming orders, Branex’s food delivery app for Android and iOS sends orders directly to the kitchen display system. Chefs can immediately begin preparing dishes, reducing delays and errors. This system is essential for businesses looking to develop food delivery apps in the UAE with efficient backend operations.

Concluding Thoughts 

Do you want to become a key player in the restaurant business? Want to reach more targeted customers especially the ones who are tech-savvy and are always looking for convenience? A food delivery app not only offers you a confirmed revenue stream, but at the same time, it also makes your customers happy. If you are looking to partner up with the right technology provider, Branex gives you a chance to relax & focus on core restaurant task management. We build apps that are easy to manage, and help you manage your online and offline orders with ease. Whether you’re looking for a customized dynamic menu, add real-time data tracking or want to get customers repeatedly, Branex has the answer for you.